Player Wellbeing

Responsible Gaming at 7d Game

Gaming on 7d game is meant to be fun — a way to relax, enjoy a few rounds, and maybe win something along the way. When it stops being fun, that is the moment to step back. This page gives you the tools, the information, and the support to make sure gaming stays a positive part of your life, not a problem.

18+ Platform Only
Self-Exclusion Available 24/7
Deposit Limits Built In

Your Responsible Gaming Toolkit

7d game puts these controls directly in your hands. No waiting, no forms to post — activate any of them from your account settings or by contacting support.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit. Once the limit is in place it takes effect immediately. You can lower it at any time — increases require a 24-hour cooling-off period so you cannot act on impulse.

Session Time Reminders

Choose how long you want to play in a single session. When your chosen time is up, 7d game will send you a reminder. It is easy to lose track of time when you are in the middle of a game — this feature keeps you aware without forcing you to stop.

Self-Exclusion

If you need a proper break, self-exclusion locks your account for a period you choose — from 30 days up to permanent closure. It takes effect immediately and cannot be reversed during the exclusion period. This is the strongest tool we offer.

Cool-Off Period

Not ready for full self-exclusion but need a short break? A cool-off period temporarily suspends your account for 24 hours, 48 hours, or 7 days. During this time you cannot log in, deposit, or place bets. Your balance is safe and waiting when you return.

Activity History

Your full deposit, withdrawal, and game session history is available in your account at any time. Reviewing your activity regularly is one of the simplest ways to stay aware of how much time and money you are spending on the platform.

24/7 Support

Our support team is available around the clock. If you are worried about your gaming, want to activate any of the tools above, or just need to talk to someone, contact us at [email protected]. We respond quickly and without judgement.

Our position: 7d game believes that responsible gaming is not a legal formality — it is a genuine commitment to the people who use this platform. Every tool on this page is free, immediate, and available to every registered player.

What Is Responsible Gaming?

Responsible gaming means playing within your means, staying in control of how much time and money you spend, and treating gaming as entertainment rather than a way to make money or escape problems. At 7d game, we want every player in Bangladesh to enjoy our platform — Dice, WL Live, Fortune Tree, Diving, Space Max, Phoenix Rises, Super Bingo — without it ever becoming a source of stress or financial difficulty.

The reality is that most people who play on 7d game do so without any problems. They set a budget, play for fun, and stop when they have had enough. But for a small number of people, gaming can become harder to control. That is not a character flaw — it is a recognised pattern that can affect anyone, and it is something that can be addressed with the right support.

Responsible gaming at 7d game is built around three principles: awareness (knowing how much you are spending and how long you are playing), control (having tools that let you set boundaries before you need them), and support (knowing that help is available without judgement if things get difficult).

Remember: Gaming outcomes are determined by a certified random number generator. No strategy, system, or pattern of play can guarantee a win. Never chase losses — the next game is not more likely to pay out because the last one did not.

Warning Signs to Watch For

Problem gaming rarely appears all at once. It usually develops gradually, and the person experiencing it is often the last to notice. These are some of the most common warning signs that gaming may be becoming a problem:

  • Spending more money on gaming than you planned or can afford
  • Borrowing money or selling possessions to fund gaming
  • Chasing losses — continuing to play in an attempt to win back money you have lost
  • Lying to family or friends about how much time or money you spend on gaming
  • Feeling anxious, irritable, or restless when you are not able to play
  • Neglecting work, study, family, or other responsibilities because of gaming
  • Using gaming as a way to escape stress, anxiety, or other problems
  • Feeling unable to stop even when you want to
  • Continuing to play despite repeated promises to yourself or others that you would stop

If you recognise two or more of these signs in yourself, it is worth taking a step back and honestly assessing your relationship with gaming. The self-assessment section below can help you do that. If you recognise five or more, we strongly encourage you to use the self-exclusion tool and reach out to our support team.

Important: If gaming is causing you financial hardship, affecting your relationships, or making you feel hopeless, please stop playing now and contact our support team at [email protected]. Your account can be suspended immediately upon request.

How to Use the Responsible Gaming Tools

All responsible gaming tools on 7d game are available directly through your account. Here is how to activate each one:

1
Setting a Deposit Limit

Log in to your 7d game account and go to Account Settings. Select "Deposit Limits" and choose daily, weekly, or monthly. Enter the amount you are comfortable with and confirm. The limit applies immediately. To lower it, the change is instant. To raise it, there is a mandatory 24-hour waiting period.

2
Activating Session Time Reminders

In Account Settings, select "Session Reminders". Choose how long you want your sessions to be — 30 minutes, 1 hour, 2 hours, or a custom duration. When your session reaches that length, you will receive a notification. You can choose to continue or log out at that point.

3
Taking a Cool-Off Break

Go to Account Settings and select "Take a Break". Choose 24 hours, 48 hours, or 7 days. Your account will be suspended for that period. You cannot log in, deposit, or play during a cool-off. Your balance is preserved and will be available when the period ends.

4
Requesting Self-Exclusion

Contact our support team at [email protected] or use the self-exclusion option in Account Settings. Choose a period from 30 days to permanent. Self-exclusion takes effect within minutes. During the exclusion period, your account cannot be reopened under any circumstances — not even if you contact support and ask.

5
Reviewing Your Activity History

In your account dashboard, select "Transaction History" or "Game History" to see a full record of your deposits, withdrawals, and game sessions. Use this regularly to stay aware of your spending patterns. If the numbers surprise you, that is useful information.

Need help activating any tool? If you cannot find a setting or need assistance, email [email protected] and our team will activate it for you directly, usually within a few minutes.

Self-Assessment Checklist

Answer these questions honestly. There are no right or wrong answers — this is just a tool to help you reflect on your gaming habits. If several of these statements feel true for you, it may be time to use one of the tools above or speak to someone.

Ask Yourself These Questions

Have I ever spent more on gaming than I originally planned to in a single session?
Have I ever continued playing to try to win back money I had already lost?
Have I ever felt stressed, anxious, or irritable when I could not access 7d game or another gaming platform?
Have I ever hidden or downplayed how much time or money I spend on gaming from someone close to me?
Has gaming ever caused me to miss work, study, family time, or other important commitments?
Have I ever borrowed money, used savings, or sold something to fund gaming?
Do I sometimes feel like I need to play to feel better when I am stressed or upset?
Have I ever tried to stop or cut back on gaming and found it harder than I expected?

If you answered yes to one or two of these, stay mindful and consider setting a deposit limit as a precaution. If you answered yes to three or more, we encourage you to take a cool-off break and speak to our support team. If you answered yes to five or more, please consider self-exclusion and reach out for support — gaming should not feel like this.

Helping Someone Else

Sometimes it is easier to see a problem in someone else than in yourself. If you are worried about a family member or friend who uses 7d game, here is what you can do.

Start by having an honest, calm conversation. Avoid accusatory language — instead of "you have a gambling problem", try "I have noticed you seem stressed about money lately and I am worried about you." People are more likely to listen when they do not feel attacked.

If the person is open to it, you can contact 7d game support on their behalf to request account restrictions. We can apply deposit limits or a cool-off period to an account if a family member contacts us with the account holder's consent. For self-exclusion, the account holder must make the request themselves, but we can guide them through the process.

  • Do not cover for someone's gaming losses or lend them money to play
  • Do not threaten or issue ultimatums — these rarely help and often make things worse
  • Focus on the behaviour and its effects, not on the person's character
  • Take care of your own wellbeing too — supporting someone with a gaming problem can be stressful
Contact us: If you believe someone is using 7d game in a way that is harming them or others, email [email protected]. We take these reports seriously and will investigate discreetly.

Protecting Under-18 Players

7d game is strictly an 18+ platform. We verify the age of all players during the registration process and again before processing withdrawals. Anyone found to be under 18 will have their account closed immediately and any deposits returned.

If you share a device with younger family members, we strongly recommend taking the following steps to prevent underage access to 7d game:

  • Never save your 7d game login credentials in your browser on a shared device
  • Log out of your account completely after every session
  • Use a device PIN or password that younger family members do not know
  • Consider using parental control software on shared devices to restrict access to gaming websites
  • Talk to younger family members about why online gaming platforms are for adults only

If you suspect a minor has accessed a 7d game account — whether yours or someone else's — contact us immediately at [email protected]. We will investigate and take action without delay.

Our Responsible Gaming Policy Commitments

7d game makes the following commitments to every player on the platform. These are not aspirational statements — they are operational standards that our team is held to every day.

  • We will never market to players who have self-excluded. Once a self-exclusion is in place, that player will receive no promotional emails, no bonus offers, and no re-engagement communications from 7d game.
  • We will never make it harder to set limits than to remove them. Lowering a deposit limit is always instant. Raising one always requires a waiting period. This asymmetry is intentional.
  • We will act on responsible gaming requests within minutes. When a player contacts us to activate any responsible gaming tool, we treat it as a priority. These requests are never queued behind general support tickets.
  • We will monitor for signs of problem gaming. Our team reviews patterns such as rapid deposit sequences, large loss sessions, and unusual play times. If we identify a player who may be at risk, we will reach out proactively.
  • We will never pressure a player to continue playing. Our support team is trained to support responsible gaming decisions, not to retain players at the expense of their wellbeing.
  • We will keep responsible gaming tools free and accessible. No player will ever be charged for using deposit limits, cool-off periods, or self-exclusion. These tools will always be available to every registered player.

Get Help Now

If you are struggling with your gaming right now, please do not wait. Contact our support team and we will help you take the right step immediately — whether that is a short break, a deposit limit, or full self-exclusion.

  • Email: [email protected]
  • Response time: Responsible gaming requests are prioritised — we aim to respond within 30 minutes
  • Available: 24 hours a day, 7 days a week

You can also activate a cool-off period or self-exclusion directly from your account settings without needing to contact support. If you are in a moment where you feel you cannot stop, use the account settings route — it is the fastest way to put distance between yourself and the platform.

Related pages: Read our Terms and Conditions and Privacy Policy for more information about how 7d game operates and protects your data.

Enjoy 7d Game the Right Way

Set your limits before you start, play within your budget, and enjoy the games for what they are — entertainment. When you are ready to play, 7d game is ready for you.